Come See Us!

We now have two U.S. showrooms! Visit us in Seattle or San Diego to test ride our award-winning electric bikes.

 

Purchasing

Shop our full product lineup of electric bikes, accessories, replacement parts, and merch.

Test Rides

Take our electric bikes out for a spin! Our team members will walk you through operation and best practices.

Service Center

Let our talented team of ebike mechanics give your bike a tune up.

San Diego

Available:

Purchasing

Test Rides

Service Center

Showroom Hours

Every day: 10 a.m. - 6 p.m.

 

 

Service Center Hours

Every day: 10 a.m. - 6 p.m.

Phone

(619) 326-3688

Showroom: extension 3

Seattle

Available:

Purchasing

Test Rides

Service Center

Showroom Hours

Every day: 10 a.m. - 6 p.m.

Service Center Hours

Every day: 8 a.m. - 6:30 p.m.

Showroom: extension 3

Service Center: extension 7

Service Appointments

Let our talented team of ebike mechanics give your bike a tune up.

Service Options

Available For Online and In-Store Purchases

Basic Tune

Your ebike needs some minor TLC to get it riding like new.

Includes

Inspection and adjustment of the hardware

Electronic systems check

Adjust and lubricate drivetrain

Inspect and adjust fitment and alignment

Inspect and adjust brakes

Tire inflation to recommended PSI

Full ebike cleaning

Wheel truing

Inspection of bearings

Rad Tune

You've been enjoying your ebike for a while and it needs a good amount of maintenance.

Includes

Inspection and adjustment of the hardware

Electronic systems check

Adjust and lubricate drivetrain

Inspect and adjust fitment and alignment

Inspect and adjust brakes

Tire inflation to recommended PSI

Full ebike cleaning

Wheel truing

Inspection of bearings

Home Build Safety Inspection

Let our professional service crew inspect the bike you built at home.

Includes

Torque check

E-Powertrain check

Inspect and adjust brakes

Inspect and adjust derailleur

Wheel tension check

Critical safety check

Frame wipe down

Test ride

A La Carte Options

We are a full-service bike shop! Don't see what you're looking for here? Let us know what you need and we'll get you taken care of.

Available For In-Store Pro-Build Purchases Only

Available for in-store pro-build purchases only; online purchases or bikes purchased unassembled from the showroom do not apply.

3 Month / 100 Mile Tune

Our full service shop will correct those common issues that may come up during the normal break-in period. Services limited to brake tune, shift tune, and spoke tensioning.

This is a one time offer valid until 3 months from date of purchase or 100 miles (160 km), whichever comes first. Available for in-store purchases only; online orders do not apply. Please have your service voucher (provided at the time of purchase) with you for redemption.

Schedule an Appointment